Mobile Workforce
Equip, secure and manage
devices across their full lifecycle
Your people rely on devices every day to stay productive, connected and secure. Entag helps organisations simplify the entire mobile device environment, bringing together hardware, connectivity, enrolment, lifecycle management, security and support into one connected service. Whether teams are in the office, remote, hybrid or on the move, we make sure every device is ready from day one, easy to manage and supported throughout its lifecycle.
Our Mobile Workforce Partners
The experience we deliver
Devices ready from day one
Securely enrolled, configured and ready to use with less manual effort and a faster onboarding experience.
Reliable connectivity for every user and role
Mobile, data and satellite services aligned to how your workforce actually operates across offices, field teams and remote locations.
Stronger visibility and control across the fleet
Better oversight of assets, usage, spend, policies and lifecycle milestones to support smarter decisions.
Security built into every device
Configuration baselines, policy enforcement and compliance alignment that help protect users and business data without adding unnecessary friction.
A lifecycle model that reduces admin and downtime
From staging and shipping to hot swaps, refresh and retirement, we simplify the operational steps that often create pressure for internal teams.
Human-led support when it matters
Automation improves speed and consistency, but customers still value responsive specialists who can guide decisions, solve issues quickly and support users with care.
Sustainability and cost recovery
Entag ensures your mobile devices are disposed securely and sustainably, recovering costs through trade-in/trade up programs, that reduce total cost of ownership.
Our Mobile Workforce Solutions & Services
Entag brings together mobility, hardware, enrolment, lifecycle services and endpoint security into one connected Mobile Workforce strategy. This helps organisations reduce complexity, improve consistency and create a better experience for users and internal IT teams alike. Rather than treating devices as a one-off purchase, we help you manage the full environment around them, from connectivity and procurement through to support, refresh and retirement.
Mobile Connectivity
Telstra adaptive mobility, mobile, data and satellite connectivity
Reliable connectivity is a core part of the end user experience. Entag helps organisations design, manage and optimise mobile, data and satellite services so users can stay connected wherever work happens, whether that is in the office, on the road, across multiple sites or in regional and remote environments.
We align services to real workforce needs, helping businesses improve coverage, plan selection, usage visibility and cost control across smartphones, tablets and connected endpoints. This creates a more practical and commercially sustainable mobility environment that supports productivity without unnecessary spend.
Key capabilities include:
Mobile connectivity planning and management across users, roles and device types
Telstra-aligned mobility services with stronger visibility and control
Satellite and remote connectivity options for distributed teams and hard-to-reach locations
Mobility Service Desk support for activations, incidents, usage queries and day-to-day user assistance
Curated procurement and service portal to reduce cost leakage, improve utilisation and deliver a more consistent connectivity experience
Telco Expense Management
Manage cost centres, per service usage, and optimise your telecommunication spend
Telecommunication costs can quickly become difficult to manage as services, users and devices grow over time. Unused services, billing issues and ageing mobile assets can all contribute to hidden cost leakage. Entag helps organisations improve visibility across cost centres and service usage, making it easier to reduce waste, optimise plans and maintain stronger control over ongoing telecom spend. This helps organisations reduce unnecessary spend, improve utilisation and maintain stronger control over mobile services and ongoing telecommunications costs.
Key capabilities include:
Cost centre and per-service usage visibility
Identification of unused services and spend leakage
Mobile device and service inventory oversight
Plan and usage optimisation to improve cost efficiency
Reporting and insights to support better budgeting and decision-making
Devices & Accessories
Smartphones, tablets, rugged devices and peripherals
The right device strategy is about more than supply. It is about making sure each user has the right technology for their role, environment and work style. Entag helps organisations source, standardise and supply mobility devices that are practical to support, easier to scale and aligned to business needs. From smartphones to rugged devices, tablets and specialist accessories, we help reduce unnecessary variation and create a more consistent device experience across teams. We also support Device as a Service models that combine hardware, support and lifecycle management into a simpler operating model.
This improves purchasing consistency, supports a stronger user experience and makes device support easier over time.
Key capabilities include:
Device sourcing and procurement across standard and specialised endpoints
Device as a Service options for predictable, scalable device delivery
Device testing and standardisation to improve consistency across roles and teams
Accessory and peripheral management including docks, chargers, cases and rugged equipment
Lifecycle & Logistics
Procurement, staging, hot swaps and sustainable lifecycle solutions
Effective Mobile Workforce Device management requires clear processes across the full lifecycle. Entag supports procurement, staging, shipping, reallocation, replacement and retirement so devices stay organised, available and aligned to operational demand.
We simplify the operational steps that often create the most internal administration, helping organisations improve asset visibility, reduce downtime and support a more sustainable lifecycle approach.
This helps businesses improve utilisation, reduce hidden costs and keep users productive when devices need to be refreshed or replaced.
Key capabilities include:
Device lifecycle oversight from procurement through to retirement
Device preparation, staging, labelling and logistics coordination
Hot swap and rapid replacement services to minimise user disruption
Asset tracking and sustainable renewal, recycling and disposal programs
This shortens onboarding time, improves scalability and gives IT teams stronger control without creating unnecessary complexity
Secure Configuration & Compliance
Endpoint configuration, policy enforcement and Essential Eight alignment
Security needs to be built into every device from the beginning. Entag helps organisations define and maintain secure configurations, apply practical controls and align endpoint environments to broader compliance and cyber security requirements.
By combining endpoint baselines, policy enforcement, identity controls and app protection, we help strengthen device posture while keeping management scalable and user experience practical. This includes support aligned to the ACSC Essential Eight and modern Microsoft endpoint management practices.
This reduces avoidable risk, improves consistency and helps organisations get more value from their broader security investment.
Key capabilities include:
Endpoint security baselines and configuration standards across device fleets
Policy enforcement and compliance controls that scale with the environment
Essential Eight alignment and broader endpoint posture improvement
Ongoing monitoring, optimisation and refinement as the environment evolves
How we help
Design
We define the right Mobile Workforce strategy around your users, security needs and day-to-day operational priorities. That includes device selection, connectivity optimisation, enrolment, policy settings and lifecycle planning.
- Device and accessory strategy by role and use case.
- Mobility and connectivity planning for office, remote and field teams.
- Enrolment, management and security standards across Microsoft, Apple and Android environments.
Integrate
We source, enrol, configure and deploy devices with the right connectivity, policies and lifecycle processes built in from the start. This helps reduce manual effort, improve consistency and get users up and running faster.
- Procurement, standardisation and staging across endpoint fleets.
- Zero-touch enrolment and automated provisioning with Intune, Apple Business and Samsung Knox.
- Secure setup, shipping and rollout support across users and locations.
Manage
We provide ongoing support across endpoint management, logistics, optimisation and user experience. This includes responsive service desk support for mobility-related requests, helping users resolve issues quickly while giving internal teams stronger visibility and control. Automation improves speed and consistency, but we also recognise the value customers place on expert, people-led support when it matters most.
- Policy updates, compliance oversight and ongoing endpoint management.
- Asset visibility, lifecycle tracking and refresh planning.
- Replacement, logistics and responsive support from specialists who work as an extension of your team.
Why organisations outsource Mobile Workforce
Managing mobility devices has become more complex as organisations support hybrid work, growing endpoint fleets and rising security expectations. Internal teams are often left juggling supply, enrolment, logistics, policy settings, support and refresh cycles at the same time.
Outsourcing helps create a more practical and joined-up approach. It gives organisations access to specialist mobility, endpoint and lifecycle capability, while reducing manual effort, improving consistency and keeping support close to the user experience.
How we help your business thrive
Connected users, wherever they work
Support office, remote, field and hybrid teams with the right mix of devices and connectivity.
Simpler onboarding and stronger consistency
Reduce manual setup through automated provisioning and standardised configurations.
Better control over cost and lifecycle
Improve asset visibility, utilisation and refresh planning while reducing waste.
Stronger endpoint security posture
Apply consistent policies and compliance controls across a growing device estate.
A support model with a human touch
Combine efficient workflows with experienced specialists who understand the real needs of users and internal teams.
Who is it for?
You need to simplify device supply, enrolment and support.
You want stronger control across mobile, laptop and endpoint environments.
You need secure, scalable support for hybrid, remote or field-based teams.
You want expert help without adding pressure to internal IT.
Ready to Move Your Mobile Workforce Environment Forward?
Build a device environment that keeps your people connected, protected and productive from day one through to refresh and retirement. With Entag, you gain a partner who can simplify complexity across devices, mobility, management, logistics and security, backed by the right balance of technology, process and human support.