Aged Care
Technology that supports carers, residents and 24/7 operations
Secure, reliable IT designed for aged care environments.
Aged care is not a standard IT environment. It is shift-based, multi-site, mobile, compliance-heavy and highly dependent on technology working when it matters most. Entag helps aged care providers modernise securely and practically, with solutions designed to keep carers connected, reduce downtime, strengthen governance and support better day-to-day operations.
Entag helps aged care organisations build secure, dependable and easy-to-manage technology environments so frontline teams can stay focused on care, not IT problems.
From managed IT and devices to security, connectivity, collaboration and physical security, we support the practical realities of care environments where downtime is disruptive, compliance matters, and support needs to be straightforward.
What we help with
Aged care environments are complex. Teams are mobile, shifts run around the clock, devices are often shared, and care can’t pause when technology doesn’t cooperate.
That is where Entag adds value.
We understand the operational pressures aged care providers face, including:
- high staff turnover and the need to onboard people quickly
- ageing device fleets and inconsistent user experiences
- secure access across sites, roles and shared environments
- governance, compliance and reporting obligations
- rapid device replacement when issues occur
- pressure on internal teams managing day-to-day support
- safety and security requirements across facilities
- the need for technology that is simple for frontline teams to use
How Entag supports you
Entag supports aged care organisations with practical, end-to-end technology services that improve reliability, reduce risk and make life easier for frontline teams and management. Our support includes:
Frontline mobility and device lifecycle management
Keep carers equipped with consistent, ready-to-use devices across sites and shifts. We help standardise, deploy, replace and manage device fleets to reduce downtime and improve the user experience.
Secure identity and access control
Support safer access to systems, devices and shared environments. We help strengthen identity, user access and endpoint control in a way that improves security without making life harder for staff.
Modern workplace enablement
Give teams the tools to communicate, collaborate and work more effectively across facilities and mobile environments. We focus on practical improvements that support productivity without adding complexity.
Practical cyber security uplift
Improve resilience with sensible security controls that protect systems and data while supporting daily operations and governance requirements.
Physical security for care environments
Support safer facilities with integrated physical security solutions including CCTV, access control, alarms, intercoms and environmental monitoring.
Ongoing support and long-term partnership
Work with a team that understands care environments, communicates clearly and stays involved. We combine practical technology support with guidance that helps you plan with confidence.
Outcomes that matter
With Entag, aged care providers can create a technology environment that helps them:
Keep carers connected across shifts, sites and roles
Reduce downtime and disruption to care delivery
Strengthen security and governance
Simplify support for frontline teams
Reduce pressure on managers and internal IT resources
Modernise without making systems harder to use
Build a stronger foundation for quality care
Why aged care organisations choose Entag
At Entag, we understand that technology in aged care must support people, not get in the way.
Our approach is responsive, clear, and built on genuine partnership. While modern tools and automation can improve efficiency, the human side of service still matters. Our customers value specialists who stay involved, explain things clearly, and help guide decisions with confidence.
Aged care organisations choose Entag because we understand the operational reality of care environments. We deliver:
Technology that works consistently across multiple sites and user groups
Responsive, approachable support that is easy to engage with
Solutions that help reduce management overhead for internal teams
Practical guidance that keeps frontline staff in mind
A long-term approach to modernisation, focused on continuous improvement rather than one-off fixes
Who is it for?
Work with a team that understands care environments, communicates clearly and stays involved. We combine practical technology support with guidance that helps you plan with confidence.
Support mobile or shift-based teams across one or more sites
Need dependable devices and support for frontline staff
Want stronger security and better access control
Are dealing with ageing technology or inconsistent device fleets
Need a practical partner who understands care environments
Want to modernise without making things harder for staff
Proof in practice
OzCare
Entag helped OzCare modernise its device environment for more than 1,500 team members delivering 24×7 care to over 15,000 clients. The solution centred on Microsoft Intune, integrated with Samsung Knox Mobile Enrolment and EFOTA, helping address ageing devices, outdated operating systems and multiple management platforms. The project supported in-field carers, site managers, bus drivers and executives.
MePACS
Entag worked with MePACS, a 24/7 fast-response personal alarm service backed by Peninsula Health, to enhance its personal alarm offering with updated wearable technology. In partnership with Damstra, Samsung and Telstra, the solution included hardware, software, connectivity, provisioning, staging and logistics support.
Frequently asked questions
Technology that supports quality care
Entag helps aged care providers create technology environments that are secure, reliable and easier to manage, so staff can stay focused on delivering care.